【“典”亮生活】优化物业服务 建设美好家园
<section data-role="outer" label="Powered by 135editor.com" data-mpa-powered-by="yiban.io"><section data-role="outer" label="Powered by 135editor.com" style="white-space: normal;"><p style="letter-spacing: 0.544px; background-color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif; text-align: center;"></p><section data-tools="135编辑器" data-id="97113" style="letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"><section data-width="100%" style="box-sizing:border-box;width: 677px;"><section><section><section style="box-sizing:border-box;width: 55px;height: 55px;border-radius: 100%;overflow: hidden;text-align: center;"><img data-cropselx1="0" data-cropselx2="55" data-cropsely1="0" data-cropsely2="55" data-ratio="1.6436170212765957" src="http://www.yongchuantong.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_png/GBLEIibaIUFV9vGgvnT6t9aBBhiaWIpdyrWVhqoMd3SYOzWFVnR2yaJX7BPDOlLDuKqBsWfHOq97wJbsLmaNtDgw/640?wx_fmt=png" data-type="png" data-w="188" data-width="100%" style="box-sizing:border-box;visibility: visible !important;width: 55px !important;"/></section></section></section><section style="box-sizing:border-box;width: 0px;height: 15px;border-bottom: 15px solid #e5ecff;border-right: 15px solid transparent;overflow: hidden;"><br/></section><section style="background: #e5ecff;border-bottom-left-radius: 15px;border-bottom-right-radius: 15px;border-top-right-radius: 15px;"><section data-autoskip="1" style="padding: 1em;font-size: 14px;letter-spacing: 1.5px;line-height: 1.75em;box-sizing: border-box;"><p style="text-align:left;line-height: 2em;"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong style="color: rgb(255, 104, 39);font-size: 16px;caret-color: red;text-align: center;font-family: Helvetica, Arial, sans-serif;"><span style="letter-spacing: 0.5px;text-indent: 37px;font-family: 微软雅黑, Microsoft YaHei;"> 小司法律课堂之“典”亮生活系列第十六课来啦！</span></strong><span style="background-color: #fff0f0;text-align: justify;"></span></span></p></section></section></section></section><section data-tools="135编辑器" data-id="101617" style="letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;"><section style="margin-top: 10px;margin-bottom: 10px;"><section style="padding: 6px;background-color: rgb(255, 240, 240);box-sizing: border-box;"><section data-autoskip="1" style="padding: 20px 15px;line-height: 1.75em;font-size: 14px;letter-spacing: 1.5px;border-width: 1px;border-style: dashed;border-color: rgb(242, 220, 219);box-sizing: border-box;"><p style="text-align:justify;line-height: 2em;text-indent: 2em;"><span style="font-family: 微软雅黑, Microsoft YaHei;">生活中，小区业主与小区物管公司之间，经常就物业方面的问题产生纠纷，我们知道这种纠纷是不可避免的，那么应该如何解决呢？下面让我们来看看本期的案例。</span></p></section></section><section style="display: flex;justify-content: flex-end;align-items: flex-start;"><section style="box-sizing: border-box; margin-top: -34px; margin-right: 6px; width: 40px; text-align: center;"><img data-ratio="0.6273291925465838" src="http://www.yongchuantong.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_png/GBLEIibaIUFU9Acceticrdib5x9sfQyiaqGpxicMMqqQzjEeD6ZbicsfibXJscSklic9F60u5T0TGeibjg26lXw05jfB9QQ/640?wx_fmt=png" data-type="png" data-w="161" data-width="100%" style="box-sizing:border-box;display: block;visibility: visible !important;width: 40px !important;"/></section></section></section></section><section data-tools="135编辑器" data-id="97489" style="letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"><section style="margin: 10px auto;text-align: center;"><section style="background-color: rgba(243, 244, 245, 0.157);color: #e94c34;"><section style="display: flex;justify-content: center;align-items: center;"><section style="flex: 1 1 0%;height: 1px;background-color: #f2b4a1;overflow: hidden;"><br/></section><section style="box-sizing:border-box;margin-right: 3px;margin-left: 3px;width: 24px;"><section style="box-sizing: border-box; width: 24px; text-align: center;"><img data-ratio="1.3421052631578947" src="http://www.yongchuantong.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_png/GBLEIibaIUFUkjLtcyp4Ss2N88MpeU8KxBrUSLon9oszyW5E6ad6bfh4WP2hWt4JoEMew3AaicAY8YUzEibrhmaLw/640?wx_fmt=png" data-type="png" data-w="38" data-width="100%" style="box-sizing:border-box;visibility: visible !important;width: 24px !important;"/></section></section><section style="flex: 1 1 0%;height: 1px;background-color: #f2b4a1;overflow: hidden;"><br/></section></section><section style="margin-top: 1em;display: inline-block;"><section style="padding: 8px 1em;background-image: -webkit-linear-gradient(left, rgb(246, 83, 67), rgb(247, 149, 106));color: rgb(255, 255, 255);box-sizing: border-box;"><section data-brushtype="text" style="font-size: 16px;letter-spacing: 1.5px;font-weight: bold;"><p style="line-height: 2em;"><span style="font-family: 微软雅黑, Microsoft YaHei;">小司说案</span></p></section></section></section><section data-autoskip="1" style="margin-top: 12px;padding: 1em;font-size: 14px;letter-spacing: 1.5px;text-align: justify;line-height: 1.75em;box-sizing: border-box;"><section><p style="text-align:center;"></p><p style="margin-top: 15px;line-height: 2em;text-indent: 2em;"><span style="color: rgb(0, 0, 0);font-family: 微软雅黑, Microsoft YaHei;">2021年1月10日，胥某接到物业公司的电话，称其车辆被楼上掉落的玻璃砸到。胥某下楼查看后发现自己汽车的玻璃被砸出一个大洞，车身周围和地面一片狼藉，同时还有好几辆车被砸。公安机关经调查确定掉落的玻璃来自25楼王某家中。因就赔偿事宜协商未果，胥某将王某和物业公司诉至法院。法官在庭审中让两被告充分了解了自己应承担的责任和义务。最终双方达成调解协议，由两被告赔偿原告车辆维修费等共计8500元。</span></p></section></section><section style="flex: 1 1 0%;height: 1px;background-color: #f2b4a1;overflow: hidden;"><br/></section></section></section></section><section data-tools="135编辑器" data-id="97489" style="letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"><section style="margin: 10px auto;text-align: center;"><section style="background-color: #fffbf1;color: #e94c34;"><section style="display: flex;justify-content: center;align-items: center;"><section style="flex: 1 1 0%;height: 1px;background-color: #f2b4a1;overflow: hidden;"><br/></section><section style="box-sizing:border-box;margin-right: 3px;margin-left: 3px;width: 24px;"><section style="box-sizing: border-box; width: 24px; text-align: center;"><img data-ratio="1.3421052631578947" src="http://www.yongchuantong.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_png/GBLEIibaIUFUkjLtcyp4Ss2N88MpeU8KxBrUSLon9oszyW5E6ad6bfh4WP2hWt4JoEMew3AaicAY8YUzEibrhmaLw/640?wx_fmt=png" data-type="png" data-w="38" data-width="100%" style="box-sizing:border-box;visibility: visible !important;width: 24px !important;"/></section></section><section style="flex: 1 1 0%;height: 1px;background-color: #f2b4a1;overflow: hidden;"><br/></section></section><section style="margin-top: 1em;display: inline-block;"><section style="padding: 8px 1em;background-image: -webkit-linear-gradient(left, rgb(246, 83, 67), rgb(247, 149, 106));color: rgb(255, 255, 255);box-sizing: border-box;"><section data-brushtype="text" style="font-size: 16px;letter-spacing: 1.5px;font-weight: bold;"><p style="line-height: 2em;"><span style="font-family: 微软雅黑, Microsoft YaHei;">小司说法</span></p></section></section></section><section data-autoskip="1" style="margin-top: 12px;padding: 1em;font-size: 14px;letter-spacing: 1.5px;text-align: justify;line-height: 1.75em;box-sizing: border-box;"><section><section style="margin: 0pt;padding: 0pt;min-height: 1em;text-indent: 2em;line-height: 1.75em;box-sizing: border-box;"><section style="text-align: center;text-indent: 0em;"></section><section style="line-height: 2em;"><section style="line-height: 2em;"><section><p style="margin-top: 15px;margin-bottom: 15px;"><span style="text-indent: 2em;caret-color: red;color: #000000;">民法典规定禁止从建筑物中抛掷物品，从建筑物中抛掷物品或者从建筑物上坠落的物品造成他人损害的，由侵权人依法承担侵权责任；经调查难以确定具体侵权人的，除能够证明自己不是侵权人的外，由可能加害的建筑物使用人给予补偿。可能加害的建筑物使用人补偿后，有权向侵权人追偿。同时，民法典还明确了物业部门在高空抛物坠物中的安全保障义务，规定物业服务企业等建筑物管理人应当采取必要的安全保障措施防止前款规定情形的发生；未采取必要的安全保障措施的，应当依法承担未履行安全保障义务的侵权责任。<br/></span></p><p style="margin-bottom: 15px;margin-top: 15px;"><strong><span style="color: #000000;">第九百四十二条</span></strong><span style="color: #000000;"> 物业服务人应当按照约定和物业的使用性质，妥善维修、养护、清洁、绿化和经营管理物业服务区域内的业主共有部分 ，维护物业服务区域内的基本秩序，采取合理措施保护业主的人身、财产安全。</span></p><p><span style="color: #000000;">对物业服务区域内违反有关治安、环保、消防等法律法规的行为，物业服务人应当及时采取合理措施制止、向有关行政主管部门报告并协助处理。</span></p></section></section></section></section></section></section><section style="flex: 1 1 0%;height: 1px;background-color: #f2b4a1;overflow: hidden;"><br/></section></section></section></section><section data-tools="135编辑器" data-id="97489" style="letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"><section style="margin: 10px auto;text-align: center;"><section style="background-color: #fffbf1;color: #e94c34;"><section style="display: flex;justify-content: center;align-items: center;"><section style="flex: 1 1 0%;height: 1px;background-color: rgba(243, 244, 242, 0.196);overflow: hidden;"><br/></section><section style="box-sizing:border-box;margin-right: 3px;margin-left: 3px;width: 24px;"><section style="box-sizing: border-box; width: 24px; text-align: center;"><img data-ratio="1.3333333333333333" src="http://www.yongchuantong.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_png/GBLEIibaIUFUkjLtcyp4Ss2N88MpeU8KxBrUSLon9oszyW5E6ad6bfh4WP2hWt4JoEMew3AaicAY8YUzEibrhmaLw/640?wx_fmt=png" data-type="png" data-w="24" data-width="100%" style="box-sizing:border-box;height: 32.2105px !important;visibility: visible !important;width: 24px !important;"/></section></section><section style="flex: 1 1 0%;height: 1px;background-color: rgba(243, 244, 242, 0.196);overflow: hidden;"><br/></section></section><section style="margin-top: 1em;display: inline-block;"><section style="padding: 8px 1em;background-image: -webkit-linear-gradient(left, rgb(246, 83, 67), rgb(247, 149, 106));color: rgb(255, 255, 255);box-sizing: border-box;"><section data-brushtype="text" style="font-size: 16px;letter-spacing: 1.5px;font-weight: bold;"><p style="line-height: 2em;"><span style="font-family: 微软雅黑, Microsoft YaHei;">小司提醒</span></p></section></section></section><section data-autoskip="1" style="margin-top: 12px;padding: 1em;font-size: 14px;letter-spacing: 1.5px;text-align: justify;line-height: 1.75em;box-sizing: border-box;"><p style="text-align:center;"></p><section style="margin: 12px 0pt 0pt;padding: 0pt;text-indent: 43px;line-height: 40px;max-inline-size: 100%;caret-color: rgb(255, 0, 0);min-height: 1em;outline: none 0px !important;box-sizing: border-box;"><section style="margin: 12px 0pt 0pt;padding: 0pt;line-height: 40px;max-inline-size: 100%;min-height: 1em;outline: none 0px !important;box-sizing: border-box;"><section><p style="text-indent: 2em;line-height: 2em;"><span style="color: rgb(0, 0, 0);font-family: 微软雅黑, Microsoft YaHei;">物业服务人负有以下主要职责：（1）物业服务转委托产生的相关义务；（2）保养维护义务，即按照约定和物业的使用性质，妥善维修、养护、清洁、绿化和经营管理物业服务区域内的业主共有部分，维护物业服务区域内的基本秩序，采取合理措施保护业主的人身、财产安全；（3）管理义务，即对物业服务区域内违反有关治安、环保、消防等法律法规的行为，应当及时采取合理措施制止，向有关行政主管部门报告并协助处理；（4）定期报告义务；（5）通知义务；（6）交接义务；（7）继续管理义务等。与此相应，业主也应当按照约定向物业服务人支付物业费。</span></p></section></section></section></section></section></section></section><section data-role="paragraph" style="letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-size: 16px;font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;"><section data-role="paragraph"><p style="letter-spacing: 0.544px;font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"><span style="color: rgb(136, 136, 136);font-size: 12px;letter-spacing: 0.544px;font-family: 微软雅黑, Microsoft YaHei;">▌如有侵权，请联系删除</span></p></section></section></section><p style="white-space: normal;letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;"><br/></p><section style="font-variant-numeric: normal;font-variant-east-asian: normal;white-space: normal;font-size: 16px;background-color: rgb(255, 255, 255);text-align: center;letter-spacing: 0.54px;font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;"><section style="margin-bottom: 10px;"><section style="box-sizing:border-box;padding-right: 10px;padding-left: 10px;border-width: 1px 0px 0px 10px;border-style: solid;border-color: rgb(255, 129, 36);border-radius: 0px;width: 578px;display: inline-block;box-shadow: rgb(0, 0, 0) 0px 0px 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