这些都是“霸王条款”!请收好这份维权指南
<section data-tools="135编辑器" data-id="98028" style="margin-bottom: 0px;white-space: normal;" data-mpa-powered-by="yiban.io"><section><section data-width="100%"><section><section style="margin-bottom: 8px;outline: 0px;color: rgb(34, 34, 34);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;font-size: 16px;background-color: rgb(255, 255, 255);text-align: center;visibility: visible;"><br/></section><section style="margin-bottom: 0px;outline: 0px;text-align: center;visibility: visible;"><br style="white-space: normal;outline: 0px;color: rgb(34, 34, 34);letter-spacing: 0.544px;font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;font-size: 16px;caret-color: rgb(34, 34, 34);background-color: rgb(255, 255, 255);visibility: visible;"/></section><p style="text-align: center;margin: 0px;line-height: 1.6em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">哄抬物价、虚假宣传<br/></span></p><section data-role="outer" label="edit by 135editor"><p style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">价格欺诈、“霸王条款”</span></p><p style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">……</span></p><section style="clear: both;min-height: 1em;text-align: center;line-height: 1.75em;"><section style="font-size: 16px;letter-spacing: 2px;margin: 0px;line-height: 1.6em;"><br/></section></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">每年的3月15日</span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">是“国际消费者权益日”</span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">日常生活中</span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><br/></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">你遇到过哪些消费问题?</span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">该如何维权?</span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">赶紧来看看吧!</span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;"><br/></span></section><section data-role="outer" label="edit by 135editor" style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section data-tools="135编辑器" data-id="107447" data-color="#ac1d10" style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="color: rgb(0, 122, 170);"><strong><span style="text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;font-size: 18px;">这些都是“霸王条款”</span></strong></span></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;font-size: 18px;">可投诉</span></strong></span></section></section></section></section></section></section><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="107447" data-color="#ac1d10"><section><section><section><section><br/></section></section></section></section></section></section></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;"><span style="color: rgb(51, 51, 51);font-size: 17px;text-decoration: none;letter-spacing: 2px;">1.</span><span style="text-indent: 0em;">商品购买:</span></span></strong></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;"><br/></section><ul class=" list-paddingleft-2" style="list-style-type: square;"><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">特价商品,概不退换;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">未在规定时期内支付尾款预付订金,不予退还;</span></section></li><li><p>买一赠一,对赠品不实行三包;<br/></p></li><li><p><span style="font-size: 16px;text-align: justify;">本店铺拥有本次活动的最终解释权。</span><br/></p></li></ul><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;">2. 快递:</span></strong></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;"><br/></span></strong></section><ul class=" list-paddingleft-2" style="list-style-type: square;"><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">先签收后验货;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">验货可以,得先交开箱费;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">易损易腐货物在途中损坏、腐烂本公司概不赔偿;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">超过30天不提货者,本公司有权自行处理;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">没有保价的普通快件破损,按较低限额赔偿;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">包装未损坏、箱内货物损坏与本公司无关;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">货损在总价值的3%以内属正常的损耗损失自负。</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section></li></ul><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;">3. 旅游:</span></strong></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"><br/></span></section><ul class=" list-paddingleft-2" style="list-style-type: square;"><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">行程改期改线无任何赔偿;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">购物点买到假冒伪劣商品,旅行社概不负责;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">退团一律不退费;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">随意调整行程组团人数不足无法成行,消费者退团需缴赔偿金;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">旅行社有最终解释权。</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section></li></ul><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;">4. 教育培训:</span></strong></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="font-size: 16px;text-indent: 0em;"><br/></span></section><ul class=" list-paddingleft-2" style="list-style-type: square;"><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">XX网校不保证(包括但不限于)……;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">用户使用经由本服务下载的或取得的任何资料,其风险自行负担;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">因个人状况,无法继续享受课程服务的,不得提请退费;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">中途退费将丧失优惠权益。</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section></li></ul><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;">5.预付消费卡</span></strong><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;">:(游泳卡、健身卡、美容卡、教育培训机构等)</span></strong></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section><ul class=" list-paddingleft-2" style="list-style-type: square;"><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="text-indent: 0em;font-size: 16px;">消费者购卡后概不退换;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">退课需要扣除全款的30%作为手续费;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">账户里的课程过期已被冻结;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">本店对该卡有修改权和终止使用权。</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section></li></ul><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;">6.其他:</span></strong></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><strong><span style="font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;text-indent: 0em;"><br/></span></strong></section><ul class=" list-paddingleft-2" style="list-style-type: square;"><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">酒店餐饮:包间最低消费XXX元;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">婚纱摄影:订金本公司一律不退;</span></section></li><li><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;font-size: 16px;">留学服务机构:任何情况下不予退还已收费用。</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><br/></section></li></ul><section data-role="outer" label="edit by 135editor"><section style="clear: both;min-height: 1em;max-width: 100%;line-height: 1.75em;overflow-wrap: break-word !important;box-sizing: border-box !important;"><br/></section><section data-role="title" data-tools="135编辑器" data-id="124020" data-color="#ac1d10"><section style="text-align: center;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section><br/></section></section></section><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;font-size: 18px;">发生纠纷,怎么解决?</span></strong></span></section></section></section><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><br/></section></section></section></section></section><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">根据《中华人民共和国消费者权益保护法》第三十九条规定,消费者和经营者发生消费者权益争议的,可以通过下列途径解决:</span></p><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">1. 与经营者协商和解;</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">2. 请求消费者协会或者依法成立的其他调解组织调解;</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">3. 向有关行政部门投诉;</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">4. 根据与经营者达成的仲裁协议提请仲裁机构仲裁;</span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">5. 向人民法院提起诉讼。</span></section><section style="clear: both;min-height: 1em;max-width: 100%;line-height: 1.75em;overflow-wrap: break-word !important;box-sizing: border-box !important;"><br/></section><section data-role="title" data-tools="135编辑器" data-id="124020" data-color="#ac1d10"><section style="text-align: center;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section><br/></section></section></section><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><span style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;"><strong><span style="color: rgb(0, 122, 170);text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;font-size: 18px;">维权时限,请牢记</span></strong></span></section></section></section></section></section><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="clear: both;min-height: 1em;max-width: 100%;line-height: 1.75em;margin-bottom: 0px;white-space: normal;overflow-wrap: break-word !important;box-sizing: border-box !important;"><br/></section></section></section></section></section><section style="clear: both;min-height: 1em;max-width: 100%;line-height: 1.75em;margin-bottom: 0px;white-space: normal;overflow-wrap: break-word !important;box-sizing: border-box !important;"><br/></section><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">产品售出之日起</span><strong><span style="text-decoration: none;font-size: 16px;letter-spacing: normal;color: rgb(2, 30, 170);">7</span></strong><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">日内发生了性能故障,消费者有权选择退货、换货或修理,修理、换货、退货没有顺序之分。</span></p><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">产品售出后自第</span><strong><span style="text-decoration: none;font-size: 16px;letter-spacing: normal;color: rgb(2, 30, 170);">8</span></strong><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">日至第</span><strong><span style="text-decoration: none;font-size: 16px;letter-spacing: normal;color: rgb(2, 30, 170);">15</span></strong><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">日内发生了性能故障,消费者有权选择换货或修理。换货或修理没有顺序之分。销售者应当按消费者的要求进行换货或修理。</span></p><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">因产品生产者未供应零配件,自送修之日起超过</span><strong><span style="text-decoration: none;font-size: 16px;letter-spacing: normal;color: rgb(2, 30, 170);">90</span></strong><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">日未修好,修理者应当在修理状况中注明原因。</span></p><section style="line-height: 1.75em;text-indent: 0em;"><br/></section><section data-role="title" data-tools="135编辑器" data-id="124020" data-color="#ac1d10" style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><strong style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><span style="color: rgb(0, 122, 170);text-decoration-style: solid;text-decoration-color: rgb(51, 51, 51);font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;font-size: 18px;">这些问题要注意!</span></strong></section></section></section></section></section><section style="clear: both;min-height: 1em;text-align: center;margin: 0px;line-height: 1.6em;white-space: normal;"><br/></section></section></section></section></section><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="font-size: 17px;"><strong><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;">1. 网络维权,截图很重要</span></strong></span></p><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">法院提醒,当前网购纠纷案件所涉及的证据绝大部分为电子证据。网购下单最好保留下单截图、与卖家聊天记录等相关截图,并且保留相关支付信息,订单确认信息,以防出现购物纠纷时有效维权。</span></p><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="font-size: 17px;"><strong><span style="color: rgb(51, 51, 51);text-decoration: none;letter-spacing: normal;">2. 切勿盲目支付</span></strong></span></p><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">部分商家混淆“定金”与“订金”,二者的区别在于“定金不退,订金能退”。</span></p><p style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;white-space: normal;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;letter-spacing: normal;">依据《合同法》和《担保法》的明确规定,定金有着债务担保效力,给付定金的一方不履行约定的债务的,无权要求返还定金,即消费者支付定金后如果单方面取消订单,无权要求卖家返还定金。对于预付定金的商品要谨慎下单。</span></p><section data-role="title" data-tools="135编辑器" data-id="124020" data-color="#ac1d10"><section><section><section><section><br/></section><section style="text-align: center;"><span style="font-size: 18px;"><strong><span style="color: rgb(0, 122, 170);">消费维权,记住这个号码</span></strong></span></section></section></section></section><section style="margin: 0px;line-height: 1.6em;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="text-align: justify;margin: 0px;text-indent: 0em;white-space: normal;line-height: 1.6em;"><br/></section><section style="text-align: justify;margin: 0px;text-indent: 0em;white-space: normal;line-height: 1.6em;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><section style="display: inline-block;"><section style="display: flex;justify-content: center;align-items: center;flex-direction: column;"><span style="text-align: justify;margin: 0px;text-indent: 0em;line-height: 1.6em;font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">市场监督管理投诉举报热线:12315</span></section></section></section></section></section></section></section></section></section></section></section><section style="text-align: justify;margin: 0px;text-indent: 0em;white-space: normal;line-height: 1.6em;"><span style="font-size: 16px;text-indent: 0em;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">网络平台:www.12315.cn<br/></span></section><section style="text-align: justify;margin: 0px;text-indent: 0em;white-space: normal;line-height: 1.6em;"><span style="color: rgb(51, 51, 51);text-decoration: none;font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">小程序:微信搜索“12315”</span></section><section style="clear: both;min-height: 1em;max-width: 100%;line-height: 1.75em;overflow-wrap: break-word !important;box-sizing: border-box !important;"><br/></section><section data-support="96编辑器" data-style-id="42958" style="margin-bottom: unset;white-space: normal;outline: 0px;color: rgb(34, 34, 34);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;background-color: rgb(255, 255, 255);caret-color: rgba(0, 0, 0, 0);font-size: 16px;text-align: center;"><section style="margin-top: 10px;margin-bottom: 10px;outline: 0px;"><section style="margin-top: 3px;margin-bottom: 3px;outline: 0px;display: flex;justify-content: center;align-items: center;"><section style="outline: 0px;width: 24px;"></section></section></section></section></section></section></section></section></section><p style="text-align: center;"><span style="font-size: 14px; color: rgb(165, 165, 165);">来源:永川融媒</span><br/></p><link rel="stylesheet" href="//www.yongchuantong.com/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_Vaz" id="wcn_editor_css"/> 笑死,昨天的315晚会,我以为会cue,结果人家说的是会泄露我们的隐私 这么说,好多都要遭哟 315消费者权益日,一年可以多来几次
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